+45 33 75 10 00




How long does it take to receive a test result?

The average processing time is between 14 and 21 days. 

Where is my result?

If it has been 3 weeks since you sent us your sample, your result is most likely with your practitioner. Contact your practitioner to discuss your result.

If you ordered as a private person, check your SPAM or add nordicvms@nordicgroup.eu to your safe contacts, to be notified about your test progress.

Where do I order a test from?

As a registered practitioner you can order tests through our online patient management website www.nordicvms.com,

If you’d like to order a test as a private person please e-mail info@nordicgroup.eu with a test you are interested in, and your location. 

If I have questions about my test results, whom should I ask?

All medical questions and concerns regarding laboratory test results should be directed towards your practitioner. However, our reports often provide an interpretation of results based on clinical studies and experience. These interpretation are to be used as reference, not as medical advice.

What are your opening hours?

In Copenhagen we are open 9-17 (GMT+1, Danish time) both as a laboratory and as a clinic, for other locations, please call or e-mail the clinic in that location.


Can I deliver my sample personally?

Yes, but only in Copenhagen on working days 9-17 (GMT+1, Danish time). 

Its best to deliver before 15 o’ clock.

Could you please send me my results?

If it has been 3 weeks since you sent us your sample, your result is with your practitioner. Please contact your practitioner, to release the results to you.


What test is suitable for my condition?

We do not give medical advice without medical consultations with a qualified practitioner. If you’d like to have a medical consultation, please e-mail us your location, and we will try to find a practitioner near you.

If you’d like to order a test as a private person, please familiarize yourself with our tests on www.nordic-labs.com, before sending us a mail, in order for us to set up your order.


Looking for a blood draw/ phlebotomist?

Unfortunately, we are currently not providing blood draw services, nor do we recommend any phlebotomists. If you cannot get help to a blood draw, we might be able to find an alternative test for you, which does not require a blood draw. 


When can I ship my sample?

It is best to ship your test sample right away after collection. We advise sending the test on Monday, Tuesday and latest Wednesday.


What should I fill in on the DHL pre-filled waybill?

You must fill in the pre-filled waybill section #2. You will have to fill in everything except the company name, including: your full name, address, phone number. If this information is missing your parcel will be returned to you. You may then risk getting charged additional shipping costs.

All documents needed for DHL pickup is the pre-filled waybill, and if located outside the EU a proforma invoice. Both document you have to hand in to DHL pickup driver.

You do NOT need a dangerous goods label, as your sample is not potentially infected.

If DHL tells you otherwise, the easiest way will be to call us at: +45 33 75 10 00 and let us know your waybill number, the name of the driver (if you remember), and time and location, when you tried to schedule a pickup. You can also call your local DHL and let them know the situation. A new pickup must be scheduled.


Why invest in a laboratory test?

Laboratory test results are objective and quantifiable. They provide practitioners and medical examiners with a quantitative perspective into the internal functions of the body. Beyond subjective and topical assessments, laboratory tests offer objective data that can then assist in the diagnoses of various conditions. For many practitioners, the use of both quantified data and an intuition—refined through many years of medical experience—is the key to an accurate diagnosis and successful patient treatment.
What tests do you offer?
Our full list of available tests can be viewed in the Our Tests tab at the top of this page. These tests include evaluations for:
  • Genetic profiles on health, fitness, diet, and estrogen (through simple buccal cotton swabs)
  • Gastrointestinal function (through parasitology and stool analyses)
  • Immune system function (such as food allergy and histamine sensitivity)
  • Borrelia bacertia and co-infections 
  • Nutrtion and metabolic function (such as fatty, amino, and organic acid concentrations)
  • Toxicity (through environmental pollutants, toxic metal, PCB, and pesticide concentrations)
  • Cardiovascular function (such as HDL, LDL, and insulin levels)
  • Hormonal function (both male and female hormone analyses)
  • Vitamin sufficiencies (vitamins D and K, fat-soluble vitamins, and CoQ10)
Why choose Nordic Laboratories?
For nearly two decades, we've offered only the most reliable and clincally relevant tests to practitioners worldwide. As an independent company, we liaise between practitioners and testing laboratories. Our rigorous lab quality assessment helps determine which tests are most scientifically valid. We then offer only these tests, so we can serve practitoners as a single resource between numerous labs.

Should you need further assistance, please go to the tab "Contact us" and send us an e-mail, or phone us.